Terms & Conditions

1. Account Setup

1.1. Conditions for Setup

To qualify for ATX services, you must be at least 15 years old.

1.2. Changes to the Agreement

We may change or modify this Agreement at any time by posting the revised Agreement on the ATX website and/or providing you with a copy (“Revised Agreement”). The Revised Agreement will take effect immediately after posting but will not be effective with respect to any time before that.

Continuing to use the Services after the posting of the Revised Agreement will constitute acceptance of the Revised Agreement. If you do not agree to the Revised Agreement, the only remedy available to you is to cease using the Services and close your ATX account.

1.3. Account Setup

You must register an ATX account to use ATX Services ("ATX Account"). By using the ATX Account, you agree that you will only use ATX for yourself and not on behalf of any third party, unless this has been approved by ATX in advance.

You are fully responsible for all activities that occur in your ATX Account. We have the sole discretion in deciding to reject an ATX Account, limit the number of ATX Accounts you may hold, or suspend or terminate the operation of any ATX Account, or trading a specific Cryptocurrency in your account.

1.4. Identity Verification

During the registration process for an ATX Account, you agree to provide us with the information we require for the purpose of identity verification and money laundering, terrorist financing, fraud or other financial crimes and allow us to store records of such behavior.

You will need to complete certain verification procedures before being permitted to use ATX Services. Your access to one or more ATX Services and the limitations applicable to your use of ATX Services may be changed based on the information we update about you.

The information we require may include certain personal information, including, but not limited to, name, address, phone number, email address, date of birth, identification number, government-issued identification documents and bank account information (such as bank name, account type, routing number and account number) and in some cases (if permitted by law), special categories of personal data, such as your biometric information.

When providing us with this information or any other information that may be required, you confirm that the information is accurate and authentic. You agree to update us with any changes in your information.

You consent to us carrying out any requests, whether directly or through a third party, that we consider necessary to verify your identity or protect you and/or us from fraud or other financial crimes, and to take actions that we consider necessary and reasonable to carry out that.

When we carry out these requests, you acknowledge and agree that your personal information may be disclosed to credit reference and fraud or financial crime agencies and that these agencies may respond fully to our requests. This is only an identity check and will not adversely affect your credit rating.

In addition, you consent to your mobile network operator allowing us to use your mobile phone number, name, address, email, network status, customer type, customer role, payment type, identification number (IMSI and IMEI) and other subscriber status details, if any, solely to enable us to verify your identity and compare the information you have provided to ATX with your account operator's mobile network operator profile throughout the period of use. See our Privacy Policy for how we handle your data.

1.5. Access

To access the ATX Services, you must have the necessary equipment (such as a smartphone or laptop) and Internet access. ATX Services can be accessed directly using the ATX Site. Access to the ATX Services may be degraded or unavailable during periods of significant volume or volatility. This may result in an inability to buy or sell for a period of time and may also result in delays in support response times. While we strive to provide you with excellent service, we do not represent that the Map Exchange Site or other Map Exchange Services will be available without interruption and we do not guarantee that any orders will be executed, accepted, recorded or remain open. ATX will not be liable for any losses resulting from or arising from transaction delays.

2. ATX Wallet & Storage

2.1. ATX Wallet Services

To qualify for ATX services, you must be at least 15 years old. As part of your ATX Account, ATX will provide you with access to (the) Cryptocurrency storage (“ATX Wallet”) to hold Cryptocurrency.

2.2. Cryptocurrency Storage

Your ATX Wallet allows you to store, track, transfer and manage your Cryptocurrency balance. As used throughout this Agreement, "Cryptocurrency" means the specific types of digital currency that are listed as available for trading or storage in your ATX Account (also referred to as "Supported Cryptocurrency"). The services and content supported may vary depending on the jurisdiction in which you are located. We securely store your private keys (private key), which are used to process transactions, combining online and offline storage. Due to our security protocols, we may need to access your private key or related information from offline memory to facilitate the transfer of Cryptocurrency as directed by you and you understand that this may delay operations or delay the confirmation of the Cryptocurrency transaction. Additional rules relating to (the) products and (the) services may apply.

2.3. Supported Cryptocurrencies

Your ATX Account is only intended for reasonable use of the Supported Cryptocurrencies (the list of cryptocurrencies supported is specified on the ATX website). In all cases, you should not attempt to use your ATX Wallet to store, send, request or receive any type of digital currency that we do not support. ATX will not be responsible for any efforts you make to use your ATX Wallet with cryptocurrencies that we do not support. If you have any questions about the type of cryptocurrency that we currently support, please visit https://atxs.io

2.4. Additional Protocols Excluded

Unless specifically notified on the ATX website or through other official public statements from ATX, Supported Cryptocurrencies exclude all additional protocols and/or supplementary or interactive functions with Supported Cryptocurrencies. This exclusion includes but is not limited to: metacoin, coloured coin, sidechain or other derivative protocols, enhanced or branched protocols, token or coin or other functions, such as betting, protocol management and/or any smart contract functions, which may be supplementary or interactive with the Cryptocurrencies we support. Do not use your ATX Account to attempt to receive, request, send, store or participate in any transactions or functions related to any such protocols, as ATX is not configured to detect, secure or process such transactions and functions. Any attempts to engage in transactions or functions related to such protocols will result in the loss of the item. You acknowledge and agree that the additional protocols excluded from Supported Cryptocurrencies and ATX will not be liable for any loss incurred in connection with such additional protocols.

2.5. Activity of Cryptocurrency Protocols

The underlying software protocols that govern the operation of the cryptocurrencies supported on our platform are not owned or controlled by us. In general, the underlying protocols are open source and anyone can use, copy, modify, and distribute them. We are not responsible for the operation of the underlying protocols and we cannot guarantee the functionality or security of the protocols that occur on the network. In particular, the underlying protocols may be subject to change due to sudden changes in the operating rules (including “forks” - software updates or upgrades, bug fixes). Any such material operating changes may materially affect the availability, value, functionality, and/or name of the Cryptocurrency Units you store in your Cryptocurrency Wallet. ATX has no control over the timing and nature of changes to these operating rules. You are responsible for keeping yourself informed of any upcoming system changes. You must also carefully review publicly available information along with information that may be provided by ATX to determine whether to continue using the ATX Account for the affected Digital Currency. In the event of any such operational change, ATX reserves the right to take such steps as may be necessary to protect the security and safety of assets held on the ATX platform, including temporarily suspending operations for the relevant Digital Currency(s), and/or other necessary steps; ATX will use its best efforts to provide you with notice of its response to any material operational change; however, such changes are beyond ATX’s control and may occur without prior notice to ATX. ATX has sole discretion in its response to any material system changes, including the decision not to support any new cryptocurrency, forking, or other actions. You acknowledge and accept the risk of operational changes to cryptocurrency protocols and agree that ATX is not responsible for such operational changes and is not liable for any loss of value you may experience as a result of such operational rule changes. You acknowledge and accept that ATX has sole discretion in its response to any operational changes and that we are not responsible for supporting you with unsupported protocols or currencies.

2.6. Ownership and Cryptocurrency Storage

2.6.1. Ownership

You have full ownership of your Cryptocurrency and this ownership cannot be transferred to ATX. As the owner of Cryptocurrency in your Cryptocurrency Wallet, you will be subject to all risks of losing that Cryptocurrency. ATX will not be liable for any fluctuations in Cryptocurrency. No Cryptocurrency in your Cryptocurrency Wallet is, will be or may be, property of ATX; ATX will not consider the assets in your Cryptocurrency Wallet to be owned by you. ATX may not provide security benefits for Cryptocurrency held in your Cryptocurrency Wallet. Except as required by law or as provided in the following sections, ATX will not sell, transfer, lend, pledge or transfer Cryptocurrency in your Cryptocurrency Wallet without your request.

2.6.2. Control

You control the Cryptocurrency Units you store in your Cryptocurrency Wallet. At any time, depending on the circumstances of the cessation of operations, the time of cessation of operations and other current policies, you can withdraw your Cryptocurrency by sending it to a different blockchain address. Provided that you continue to store your Cryptocurrency with ATX, ATX will control the private electronic keys linked to the blockchain addresses operated by ATX, including the blockchain addresses holding your Cryptocurrency.

2.6.3. Accepting the Risk

You acknowledge and accept that Cryptocurrency may not be subject to the protective or insurance measures provided by the financial and banking regulatory authorities of certain jurisdictions. You acknowledge and accept that ATX is not liable for any loss incurred in connection with the use of the ATX Account or the ATX Services.

2.7. USDT & VNDC Wallet

You can also choose to buy Tether USD and VND Coin from ATX. You are the owner of the balance on your Wallet. ATX is not the issuer of USDT and VNDC, does not hold US dollars to back the owners of USDT & VNDC and does not have a duty to buy back your USDT with USD and VNDC with VND. You can exchange your USDT for Tether and ATX can also choose to buy back your USDT for exchange for USD and VNDC for VND.

3. Payment, Purchase & Credit Services

3.1. USDT & VNDC Fund

You can deposit USDT & VNDC into your USDT & VNDC Wallet from a bank transfer when sending USDT & VNDC in the chain. Your balance is pending and will not be recorded on your Wallet until the bank transfer has been processed, usually within 1 business day. We may debit your linked account immediately after you start a payment. The name on your linked account and your bank transfer must match the name verified on your ATX Account.

3.2. Transactions on the ATX website

ATX acts as an agent, representing you, to create a convenient environment for you to buy or sell digital currency between you and other customers of ATX. When you buy or sell digital currency on the ATX website, you will not buy digital currency from ATX or sell digital currency to ATX. Your purchase of digital currency will be processed using digital currency held in a certain digital currency wallet, with ATX's permission. Your purchase must comply with the relevant guidelines as provided on the ATX website. ATX has the right to cancel any transaction that you do not confirm within five (5) seconds after ATX quotes the transaction. We will start processing your purchase of digital currency by the approved payment method on a business day we receive your instructions. Immediately after the payment, the ATX will send the purchased digital currency to your digital currency wallet, which may take up to five business days for a bank account or credit card or debit card. The transactions of buying and selling digital currency here are collectively referred to as "digital currency transactions". If your digital currency transaction cannot be completed for any reason (such as price volatility, market latency, inability to find a partner for your transaction, or order size), ATX will reject the order and notify you of the rejection. You will not be charged for a rejected transaction.

3.3. Fees

In general, the revenue of ATX comes from the fees when you buy or sell digital currency on our website. You can find the full list of our service fees for ATX Account on the Public Content Policy. By using ATX Services, you agree to pay all current fees. ATX reserves the right to adjust prices and fees as well as any exemptions applied at any time. We will provide you with details about the prices in each invoice, and you will always be notified of the prices and fees applicable to your transactions when you allow a transaction. We may charge network fees (mining fees) on your behalf to process digital currency transactions. Although we will always notify you of the network fees into or before the time you allow digital currency transactions, the network fee calculation is subject to our discretion. Bank fees are charged to ATX when transferred to or from ATX. You are responsible for paying any additional fees incurred by your financial service provider. We will not process transfers if the bank fees related exceed the value of the transfer. There may be additional deposit requirements to cover bank fees if you want to complete a transfer as such.

3.4. Scheduled Digital Currency Transactions

If you start a Scheduled Digital Currency Transaction, you authorize us to perform scheduled payments according to your selected Digital Currency Transaction and any corresponding payment accounts, until you or ATX cancels this scheduled payment. This authorization will be fully effective until you change your scheduled transaction settings or until you provide us with written notice at https://atxs.io. Before performing a scheduled transaction, you agree to notify ATX of any changes in your bank account information. ATX may, at any time, terminate scheduled transactions by providing you with notice.

3.5. Withdrawal

Unless you have not scheduled a purchase of your own, you cannot withdraw your agreement with a buy/sell/digital currency transaction. For example: you set up a scheduled purchase of a Digital Currency ("Future Transaction"). In the case of a Future Transaction, you can withdraw your agreement until the business day before the day the Transaction is scheduled to be performed. To withdraw your agreement for a Scheduled Transaction, please follow the instructions on ATX.

3.6. Illegal and inaccurate transactions

3.7. Account information

Using the ATX website, you will be able to view your USD and Cryptocurrency balance. You can also view your transaction history on the ATX website, which may include (i) the amount of each Cryptocurrency transaction (and currency unit), (ii) the identification reference of the payee and / or payer (if appropriate), (iii) any fees charged (excluding any spread or margin, compared to the current market rate on the ATX trading platform), (iv) if applicable, the exchange rate and amount (in the new currency unit) after the exchange (in case you are the payee) or amount (in the original currency unit) before the exchange (in case you are the payer) and (v) the date of the Cryptocurrency transaction.

3.8. Agree to access, process and store your personal data

You agree to allow us to access, process and store any personal information you provide us with the purpose of supporting us in providing ATX Services to you. This agreement is not related and does not affect any rights or obligations we or you have under data protection law, law and privacy rules. By closing your ATX Account, you can withdraw your agreement at any time. However, we may keep and continue to process your personal information for other purposes. Please refer to our Privacy Policy for more information on how we process your personal data and your rights in this regard.

3.9. Reverse & Cancel

Transactions marked as completed or pending cannot be cancelled, reversed or changed. If your payment fails, if your account has insufficient funds or if you reverse a payment made from funds in your bank account, you authorize ATX to cancel the transaction or debit your other payment in any amount necessary to complete the transaction. It is your responsibility to maintain an appropriate balance and/or sufficient credit limit to avoid overdrafts, insufficient funds or similar charges for services from your payment provider. If we suspect a transaction is related to (or has a high risk of being related to) money laundering, terrorist financing, fraud or any other type of financial crime, we reserve the right to refuse to process or to cancel or reverse any transaction or transfer of any electronic funds even after funds have been debited from your account(s); in response to a subpoena, court order, or other government order; if we reasonably suspect that the transaction is erroneous; or if ATX suspects that the transaction involves Prohibited Activity or Prohibited Business as set forth below. In such cases, ATX will reverse the transaction and we are under no obligation to allow you to reinstate your buy or sell order at the same price or on the same terms as the canceled transaction.

3.10. Payment service partner

ATX may use third-party payment processors to process any payment between you and ATX, including but not limited to payments related to your use of Cryptocurrency Transactions or ATX Accounts.

3.11. Account deletion rules

Users can request to delete their ATX Account through direct contact with the customer support team.
After sending the request to delete the account, the user is responsible for transferring the balance to another account, withdrawing the balance to the bank, or performing any other actions to preserve the assets. ATX is not responsible for any asset loss cases if the user does not complete the balance transfer before the account deletion request processing time expires.
The time to process the account deletion request is 30 days from the date of receipt of the valid account deletion request from the user.
In some cases, ATX has the right to refuse the request to delete the account if it detects:
- Fraudulent behavior, violation of terms of use.
- The account is related to unresolved disputes or unusual transactions.
After the account is deleted, all data related to the account (including transaction history, personal information) will be processed according to the privacy policy.

3.12. Regulations on Accounts with Signs of Fraud

For accounts with signs of fraud in deposit and withdrawal transactions, ATX will temporarily block the right to perform withdrawals and other related transactions.
Accounts suspected of fraud will only be unlocked after completing the verification and processing process, including but not limited to:
- Checking personal information and identity verification documents.
- Reviewing transaction history to identify unusual behavior.
If necessary, ATX has the right to report accounts with signs of fraud to the authorities for handling according to regulations.

4. Cryptocurrency Transfers

4.1. General Terms

Once you have fully verified your identity, you will be able to deposit supported cryptocurrencies and request, receive and store supported cryptocurrencies from third parties by placing orders through the ATX Website. Your transfer of Supported Cryptocurrency Units between your other cryptocurrency wallets (including wallets outside of ATX), or the transfer of cryptocurrencies to and from third parties is a “Cryptocurrency Transfer Transaction”.

4.2. Domestic Cryptocurrency Transfers

The person initiating a transaction sending or receiving cryptocurrency from you or a third party from an external wallet not hosted on ATX to an ATX Wallet (“Domestic Transfer”) is solely responsible for the proper execution of the transaction, which may include making sufficient network or miner fee payments to complete the transaction. Domestic Transfers will remain in a pending state beyond ATX’s control due to insufficient network fees, and we are not responsible for delays or losses incurred due to errors in initiating transactions and have no obligation to assist in resolving such transactions. By initiating a Domestic Transfer, you are attesting that you are transacting in the supported Cryptocurrency appropriate to the specific ATX Wallet to which the funds are being transferred. For example, if you select an Ethereum wallet address to receive funds, you are attesting that you are only making a Domestic Transfer of Ethereum, and not any other currency such as Bitcoin or Ethereum Classic. ATX assumes no liability for unsupported cryptocurrencies sent to an ATX Account or supported cryptocurrencies sent to an incompatible cryptocurrency wallet. Funds that have been transferred incorrectly will be lost. We recommend that customers deposit a small amount of supported cryptocurrencies to test before beginning to deposit significant amounts of supported cryptocurrencies. ATX may, from time to time, determine which cryptocurrencies will be supported or discontinued.

4.3. Outward Transfer of Cryptocurrencies

When you send Cryptocurrencies from your ATX Account to an external wallet (“Outward Transfer”), such transfer will be made at your direction by ATX. You should verify all transaction information before sending instructions to us. ATX will not be liable or responsible in the event that you enter an incorrect blockchain transaction destination address. We do not guarantee the identity or value received by the recipient of the Transfer. Cryptocurrencies Transfers cannot be reversed once they have been broadcast to the relevant cryptocurrency network, although they may be in a pending state and assigned accordingly, while the transaction is processed by the network operator. ATX does not control the cryptocurrency network and does not guarantee that the Cryptocurrencies Transfer Transaction will be confirmed by the network. We may refuse to process or cancel any pending External Wallet Cryptocurrency Transfer Transaction as required by law or any court or other competent authority of any jurisdiction to which ATX is subject. In addition, we may require you to wait a period of time after the completion of the transaction before allowing you further use of the ATX Services and/or before allowing you to engage in transactions exceeding certain limits.

4.4. Pending Transactions

Once a Cryptocurrency Transfer Transaction is submitted to the cryptocurrency network, the transaction will not be confirmed and will remain in a pending state for a period of time sufficient for the cryptocurrency network to confirm the transaction. A Cryptocurrency Transfer is not complete while in a pending state. Pending cryptocurrency transfers made from an ATX Account will reflect a pending transaction status and you will not be able to use it on the ATX platform or while the transaction is pending.

4.5. Transfer to Recipient Email Address

ATX allows you to initiate a Crypto Transfer to an ATX customer by specifying that customer's email address. If you initiate a Crypto Transfer to an email address whose owner does not have an existing ATX Account, we will invite the recipient to open an ATX Account. If the recipient does not open an ATX Exchange Account within 30 days, we will return the relevant Crypto Units to your Crypto Wallet.

4.6. Debts

In the event that there are outstanding amounts due to us hereunder, including in your ATX Account, ATX reserves the right to debit your ATX Account accordingly and/or withhold the amount that you may transfer from your ATX Account.

4.7. Intermediary Sellers

We do not control or assume any liability for the distribution, quality, safety, legality or any other aspect of any goods or services that you may purchase from third parties (including other users of the ATX Cryptocurrency Service). We are not responsible for ensuring that the third party buyer or seller with whom you transact will complete the transaction or is authorized to do so. If you have a problem with any goods or services purchased or sold to a third party using cryptocurrency transferred using the ATX Cryptocurrency Service, or if you have a dispute with such third party, you should resolve the dispute directly with such third party. If you believe that a third party has acted in a fraudulent, misleading, or inappropriate manner, or if you are unable to resolve a dispute with the third party to your satisfaction, you may notify ATX Support at https://atxs.io so that we may consider what action, if any, to take.

5. Accumulated Products

5.1. Definition

This is a product developed by ATX, in which the User's Accumulated Capital will be used to accumulate profits in current Accumulated products including: Hourly Accumulated Products (Savin), Overnight Accumulated Products (Staking), Monthly, Quarterly, Yearly Accumulated Products (Farming). Changes to Accumulated Products and Accumulated Product content are announced on the Application at each time.

5.2. Information

Each type of Accumulated Product will be introduced by ATX with product information, fixed or flexible profit rate that Users enjoy in accordance with market fluctuations, risk appetite and ATX's policies from time to time.

5.3. Profit guarantee

ATX guarantees the profit level for Users when using Accumulated Products corresponding to the profit level notification updated on the Application from time to time; profits arising from Accumulated Products can be automatically re-accumulated or periodically refunded to Users into the User's Accumulated Wallet.

6. Data protection and security

6.1. Security Breach

If you suspect that your ATX Account or any of your security details have been compromised, or if you become aware of any fraud or attempted fraud or any other security incident (including a cyber attack) affecting you and/or ATX (together a “Security Breach”), you must notify ATX Support as soon as possible by email at https://atxs.io and continue to provide accurate and up-to-date information throughout the duration of the Security Breach. You must take any steps we reasonably request to correct, manage or report any Security Breach. Failure to provide prompt notification of any Security Breach may be taken into account when determining the appropriate resolution of the matter.

6.2. Personal Data

You acknowledge that we may process personal data relating to you (if you are an individual), and personal data that you have provided or may in the future provide to us relating to your employees and other affiliated or related individuals in connection with this Agreement, or the Map Exchange Service.

Accordingly, you represent and warrant that:

your disclosure to us of any personal data relating to individuals other than you has been or will be made in accordance with all applicable data protection and data privacy laws, and that such data is accurate, up to date and relevant when disclosed;
prior to providing any such personal data to us, you have read and understood our Privacy Policy and, in the case of personal data relating to an individual other than you, have (or will at the time of disclosure) provided a copy of that Privacy Policy (as amended from time to time) to that individual;
in the event that we provide you with an alternative version of the Privacy Policy, you will promptly read that notice and provide a copy to any individual whose data you have provided to us.

7. Third-party applications and open source code

7.1. TradingView

Charts are provided by TradingView, an advanced platform for traders and investors. Powered by powerful technologies across browser, desktop and mobile applications, the platform provides unparalleled access to live data, e.g. BTCUSD Charts, breaking news, financial reports, stock screeners and economic calendars.